Unplanned Events:

AU network
start :                 2009/07/03 08:30 AEST
End :                   2009/07/03 09:30 AEST
services Affected :     Voice network unavailable
Hardware failure, rollback of migration

AU network
start :                 2009/07/03 07:00 AEST
End :                   2009/07/03 08:00 AEST
services Affected :     SIP users could not log on, no inbound and outbound calls could be made
Hardware failure

AU network
start :                 2009/07/02 10:54 AEST 
End :                   2009/07/02 11:30 AEST
services Affected :     Outbound calls to AU mobile numbers, to some AU landline numbers and to some international destinations 
Power incident in Sydney data centre which affected our Sydney node as well as our upstream provider

UK network
start :                 2009/06/29 05:30 BST
End :                   2009/06/29 05:55 BST
services Affected :     IAX customers, no calls could be made by them
Configuration issues

AU network
start :                 2009/06/29 14:35 AEST
End :                   2009/06/29 15:10 AEST
Services Affected :     no calls could be made
Configuration issues

UK network and AU network
start :                 2009/06/09 05:16 AEST
End :                   2009/06/09 05:37 AEST
Services Affected :     no calls could be made / received
B2bua failure.

UK network and AU network
start :                 2009/06/04 10:40 AEST
End :                   2009/06/04 10:49 AEST
Services Affected :     users could not log on / make calls.
because of issues on our ISP network, connectivity was temporarily affected

UK network
start :                 2009/05/26 17:29 AEST
End :                   2009/05/26 17:46 AEST
Services Affected :     Softphone users would not have been able to log in
Due to a configuration error on the IM server it was unable to restart correctly.

UK network
start :                 2009/05/14 15:31 EDT
End :                   2009/05/14 16:11 EDT
Services Affected :     users could not make calls.
Because of server software failure, softphone users could not make make calls.

AU network
start :                 2009/05/11 07:55 EDT
End :                   2009/05/11 08:07 EDT
Services Affected :     users could not make calls.
Because of server software failure, softphone users could not make make calls.

AU network
start :                 2009/05/09 04:00 EDT
End :                   2009/05/09 07:15 EDT
Services Affected :     Softphone users could not make calls.
Because of server software failure, softphone users could not make make calls.




Last updated 07 July 2009